Home Team Restaurant Training and Coaching

Home Team Restaurant Training and CoachingHome Team Restaurant Training and CoachingHome Team Restaurant Training and Coaching

Home Team Restaurant Training and Coaching

Home Team Restaurant Training and CoachingHome Team Restaurant Training and CoachingHome Team Restaurant Training and Coaching

Empower Your Team to win!

Empower Your Team to win!Empower Your Team to win!Empower Your Team to win!

  

Be the best at customer and employee retention with Home Team Training Solutions


Book a Demo Now

Empower Your Team to win!

Empower Your Team to win!Empower Your Team to win!Empower Your Team to win!

  

Be the best at customer and employee retention with Home Team Training Solutions


Book a Demo Now

The Home Team Coaching Experience

Welcome to Home Team Restaurant Training and Coaching, where we believe every successful restaurant runs like a championship team. In the high-stakes game of hospitality, superior training, clear systems, and solid structure are your playbook for winning. Just like a great sports team doesn’t rely on talent alone, your restaurant can't thrive on good food and friendly service without the right game plan. We coach your crew—from front-of-house to back-of-house—into a cohesive unit that communicates, executes, and performs under pressure. With proven systems and play-by-play training, we help transform your operation into a well-oiled machine, where every team member knows their role, every shift runs like clockwork, and every guest experience ends in a victory. Let Home Team help you build your dream team and turn your restaurant into a champion.

Why is an excellent training program essential?

Excellent training is essential to a restaurant's success because it directly impacts customer satisfaction, employee retention, operational efficiency, and overall profitability. By investing in comprehensive training programs, restaurants can build a skilled and knowledgeable workforce capable of delivering excellent service, maintaining consistent quality, and adhering to safety and compliance standards. A great dining experience = repeat guests!

Improved Customer Satisfaction

Well-trained staff are more likely to provide excellent customer service, leading to higher satisfaction and positive reviews. Training equips employees with the skills and knowledge to handle customer interactions effectively, understand menu items, and address issues professionally, ultimately increasing customer loyalty and repeat business. 

Increased Efficiency and Productivity

Training enhances employees skills and knowledge, allowing them to perform tasks more efficiently and effectively. This leads to smoother operations, reduced errors, and faster service times, ultimately boosting productivity and maximizing profits. 

Higher Employee Retention

A strong training program demonstrates to employees that the restaurant values their development and invests in their success. This can lead to increased job satisfaction, reduced turnover, and lower recruitment costs, benefiting both the employees and the restaurant's bottom line.  

Enhanced Workplace Safety and Compliance

Training on food safety, hygiene practices, and other relevant regulations ensures that employees are equipped to maintain a safe and compliant environment for both customers and staff. This protects the restaurant from potential legal issues and ensures a positive and healthy work environment. 

Consistency in Service and Quality

Training helps establish standardized procedures and protocols, ensuring consistent service quality across all areas of the restaurant. This consistency builds a strong brand reputation and customer trust, which are crucial for long-term success.   

Improved Communication and Teamwork

Training can foster improved communication and teamwork among staff members. When everyone is well-versed in their roles and responsibilities, they can work together more effectively, streamlining operations and enhancing overall performance. 

Building Leadership and Management Skills

Training can provide opportunities for employees to develop leadership and management skills, preparing them for future advancement within the restaurant. This helps to build a strong internal talent pool and ensures a succession plan for key positions. 

Reduced Costs and Increased Profitability

While training requires an initial investment, it can lead to significant cost savings in the long run. Reduced employee turnover, increased efficiency, and higher customer satisfaction all contribute to a more profitable and sustainable restaurant operation.  


 In essence, good training is an investment that pays off in many ways, driving both operational efficiency and customer satisfaction, ultimately leading to a more successful and sustainable restaurant business. 


At Home Team, our mission is simple: to empower restaurant owners and operators with the tools, training, and support needed to build profitable businesses that deliver exceptional guest experiences. We implement a strong, foundational training program that clearly defines your company’s values, job roles, and performance expectations. Our systems and structure give leaders what they need to succeed in team building, staff development, and creating a workplace culture that’s inclusive, supportive, and built for long-term success.

customized online training programs

Employee Handbooks

Service and Hospitality Training

Job Training Playbooks

Cover your company's mission, vision, culture and ethics while stating policies and procedures. Customized with your company brand and logos, an employee handbook is essential to set the tone for a new job.

Job Training Playbooks

Service and Hospitality Training

Job Training Playbooks

Complete guide for every job position in a restaurant that covers all job requirements, expectations, and team work agenda. Set your employees up for success with a foundation of learning to enhance customer service!

Service and Hospitality Training

Service and Hospitality Training

Excellent service and hospitality is the key to the guest experience and retaining customers. Give your team the skills and structure to ensure that each and every guest that joins your table returns and tells their friends!

Leadership and Team Building Coaching

The art of leadership and team building is one that takes attention to detail and multitasking above and beyond. Creating the culture and being a cheerleader and coach to your team is paramount. Let this guide lead the way!

Comprehensive Beer and Wine Courses

Safety, Sanitation, and Safe Food Handling

Selling and upselling are a key ingredient and responsibility of your service staff. The better educated staff is on the foundations of beer and wine will help them guide your guests to make their experience exceptional.  

Safety, Sanitation, and Safe Food Handling

Safety, Sanitation, and Safe Food Handling

Keeping both employees and guests safe and healthy is the behind the scenes task that cannot be neglected or fail. Consumer will make decisions on dining based on cleanliness and safe sanitation practices of your facility. 

other Products and services available

Chef Driven Menu Development and Engineering

Nutritional Analysis and Recipe Costing

Kitchen Design and Work Flow Analysis

Equipment Specialists and Procurement

Branding and Marketing Partners

Budgeting and Forecasting / Live P&L Tracking Tools

HACCP Plans and HACCP Certified

Project Coordination and Management

What Separates Us From The Competition

  Unlike many providers who only focus on one area—like service or compliance—we offer a holistic training system that covers all aspects of restaurant operations.  We don’t believe in cookie-cutter solutions. Everything we build is customized to your brand, values, and operational needs. From your handbooks to your training tone of voice, everything reflects your culture.  We're restaurant people—not just training experts. We understand the pace, the stress, and the art of hospitality. Everything we teach is built for restaurants, by restaurant pros. 

About Home Team

Our Story

Our Playbook

Our Story

We started this company with one simple belief: great restaurants are built on great people.  

Our mission is to elevate hospitality by empowering teams with the tools, training, and coaching they actually need—custom-built for their brand, their culture, and their pace. We help restaurants build confident teams, strong leaders, and unforgettable guest experiences.

Our Team

Our Playbook

Our Story

Home Team Coaching is made up of a dedicated and experienced team of chefs, trainers, and friendly coaching staff who are dedicated to creating a foundation of learning and training programs that provide your employees with all pertinent job requirements and expectations. We are people who have worked in the industry and bring a real hands on experience to our clients. 

Our Playbook

Our Playbook

Our Playbook

We believe that your employees are only as good as you train them. Creating an inclusive and supportive workplace environment is key to employee retention, as is giving them a foundation of job training to ensure their success. Our training programs are user-friendly, customized to your concept, and cover all job positions in your restaurant. They are also easy to use and access. 

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Home Team Restaurant Training and Coaching

Located in Atlanta Georgia

scott@hometeamcoaching.net

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed

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Home Team Restaurant Training and Coaching

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